Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 10/10 Review by: Belle

    Great store!

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  • 10/10 Review by: Online Shopper

    I have been shopping at dover for years and love my online service and really love the customer service at my store in wellington, fl. the return policy is very liberal and that makes me a loyal customer. other tack shops dont have the selection...

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  • 9/10 Review by: Patty M

    Unfortunately Amazon etc has created a monster with 1-2 day deliveries and free shipping so it felt like the shipping was expensive and that it took a little long to get the products although it was in the time stated.

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  • 8/10 Review by: Online Shopper

    It would be great if you would offer some type of free shipping- either for purchases over a certain dollar amount or other qualifying promos.

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  • 7/10 Review by: Online Shopper

    For sales, would be nice to sort by percentage discount. Navigating around products can be difficult

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  • 10/10 Review by: Online Shopper

    I love Dover! Checking products online and in-store is super easy, I've never had a problem if I have to return or exchange, and the prices are excellent compared to other saddlery's. The only thing that I have to comment is there have been a few...

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  • 8/10 Review by: Blackmare

    The new catalog got me looking at Dover again. It's gorgeous! I thought I'd try them out by getting a couple items on clearance. Deep discounts! I still would like to see flat-rate postage since I know that the more I buy, the more postage &...

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  • 10/10 Review by: MG

    I love this store!!!!! It has everything I need and could want. I wish I had more money so I could buy more things!!!!

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  • 9/10 Review by: Online Shopper

    My daughter and I love shopping at Dover. They have a vast selection of several of our favorite quality brands, and their employees are always knowledgeable and willing to help.

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  • 10/10 Review by: cat

    I love Dover Saddlery products. Great selection, shipped quickly. Just wish the shipping was free.

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